Dynamic Hotelier Bivan Choudhury Bags Brands Impact International Quality Award 2024

Early Beginnings and Passion for Hospitality

Beginning his journey in the hospitality industry at the age of 13, Bivan gained hands-on experience in guest services, operations, and management. Over a career spanning more than three decades, he worked with prestigious five-star hotels and retail chains, refining his skills and consistently delivering memorable guest experiences. His deep-rooted passion drove him to excel in every facet of hospitality.

Inspiration to Innovate and Entrepreneurial Vision

Bivan’s extensive industry experience fuelled his desire to innovate. Recognising gaps even within top-tier establishments, he envisioned a brand that combined exceptional service with guest-centric innovation. In 2010, he founded Ilara Hotels & Spa, with the aim of offering luxurious yet accessible experiences through personalised service and state-of-the-art amenities.

Founding of Ilara Hotels & Spa

Together with his wife and co-founder, Goshmi Seth, Bivan meticulously planned and launched Ilara Hotels & Spa. United by a shared passion for hospitality, they established a distinct brand rooted in personal service, modern comforts, and a warm, welcoming ambience.

Building a High-Performing Team

Bivan placed a strong emphasis on building a high-calibre team. Key figures include visionary co-founder Goshmi Seth, operational strategist Rahul Kaushal, financial expert CFO Chandrasekhar, and marketing head Chakradhar. The culinary division, led by Corporate Chef Shamsher and a team of elite Executive Chefs, delivers a dining experience that is as refined as it is unforgettable. This expertly curated team continues to drive Ilara Hotels towards exceptional hospitality standards.

Overcoming Challenges and Establishing a Brand

Bivan encountered numerous challenges, from competing with established brands to assembling a passionate, capable team. He overcame these obstacles through innovation, collaboration, and an unwavering commitment to excellence. Ilara carved a niche in the industry with its unique value proposition, strategic marketing, and empowering work culture—ultimately earning a reputation for exceeding guest expectations. This resilience and vision have cemented Ilara Hotels and Spa’s place in a highly competitive market.

Winning the International Quality Award

The International Quality Awards (IQA), instituted by Brands Impact in 2016, celebrate excellence by bringing together the worlds of Bollywood and business. The event serves as a prestigious platform for brands to showcase the high standards they represent—signifying that their quality matches international benchmarks. Upon receiving the International Quality Award, Bivan remarked: “I’d like to thank Brands Impact for this recognition. This accolade is a testament to the hard work and passion of our dedicated team, who work tirelessly around the clock to create extraordinary experiences for our clients.”

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